Support Options at Stay Casino
You can reach the Stay Casino support team through several convenient methods depending on your needs. Here’s an overview:
Support Method Comparison Table
| Support Option | Availability | Contact Info | Ideal For |
|---|---|---|---|
| Live Chat Support | 24/7 | Chat icon on any website page | Instant help for any issue |
| Email Assistance | Responses within 24 hours | [email protected] | Complex queries that require detailed replies |
| Phone Support Line | Mon–Fri, 9:00 AM–5:00 PM AEST | +61 2 6206 1300 (Australia only) | Urgent or in-depth conversations |
| Help Center (FAQs) | Always available | On-site FAQ section | Quick answers to general or common questions |
Live Chat Assistance
Get immediate, real-time help from our customer support team through live chat. Click the chat icon on any page to start a conversation—no waiting, no hassle.
Email Support
For more detailed questions or when attachments are necessary, reach out via email at [email protected]. We aim to respond within 24 hours with a comprehensive solution.
Phone Support
Need to speak with someone directly? Call our Australian support team at +61 2 6206 1300. We’re available Monday through Friday from 9:00 AM to 5:00 PM AEST to help resolve urgent or complicated concerns.
FAQ & Help Center
Explore our Help Center to find answers to frequently asked questions about account setup, promotions, technical issues, and more. It’s your go-to resource for quick solutions without the wait.
Office Location
Stay Casino Headquarters
Deakin, ACT 2600
Australia